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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Wordpress managed

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DNS and domains

How does domain transfer work?

What happens when a domain expires?

What is a domain name and how do I register a domain?

What is a domain?

What is a parked domain?

VPS servers

Why and when to choose VPS?

Email

How do I change my email password?

Do you offer POP3S (secure pop3), IMAP (Secure IMAP) and SMTP (secure smtp) support?

How do I create an email account in control panel?

How do I create an email filter for a specific user?

How do I create an email forwarder?

Billing

How long does it take to activate my account?

Why they are separate accounts

Why is my email banned and why you don't allow disposable emails?

Web hosting

Storage Cloud

Dedicated Servers

Nextcloud Admin

Nextcloud Clients

Nextcloud Business

F.A.Q.

How do I manage my web hosting?

Do you have a backup?

How do I renew or terminate your services?

What does the 45-day warranty on service mean and do I get my money back?

Can I transfer hosting and domain from another provider and how?